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Contact us:  sales@windsorcycles.com.au Phone 02 4577 3209
Monday to Friday from 8:30am to 5:30pm (6:30pm on Thursdays) Saturday from 9:00am to 3:00pm Sunday from 10:00am to 2:00pm Please note we are closed on Public Holidays.

12 Good Reasons to Buy from a Professional Bicycle Retailer

There are many advantages in buying cycling products from a professional bicycle retailer, as opposed to a department store or mass merchant. Here are some of them:


1. Professional bicycle retailers offer a wide selection of bicycle sizes and performance levels. The discount department store offers few different models with few, if any, different frame sizes.

2. Professional bicycle retailers offer top-quality accessory equipment and advice to make your riding more enjoyable and safer. The discount store offers a limited selection of lower-quality accessories, and has limited, if any, advice on proper use.

3. Professional bicycle retailers employ knowledgeable salespeople whose only job is satisfying your cycling needs. Most department stores employ stock clerks with limited knowledge about riding, and their jobs cover a variety of areas-- not just bikes.

4. Professional bicycle retailers offers complete explanation of use of gears, brakes, and quick-release mechanisms, as well as reference to sources for further instruction. Most department store clerks don't have this knowledge.

5. Professional bicycle retailers provide able assistance in selecting the proper bicycle size and model. Department store clerks usually have limited knowledge of sizing, and a selection of bicycle sizes is often not available. This can lead to uncomfortable riding.

6. Professional bicycle retailers will normally allow test rides. Department stores normally do not.

7. Professional bicycle retailers offer fully-assembled and tuned bicycles which are inspected by expert mechanics. This is a $30-$60 value which department stores do not normally offer. Buying unassembled bikes in a box can be a risky and frustrating undertaking.

8. Professional bicycle retailers will normally offer a free tune-up after an initial break-in period, a $30 to $60 value. Department stores normally lack service departments, so TUNE-ups must be done by a bike shop, and paid for.

9. Professional bicycle retailers stand behind the products they sell. If problems arise, product can be brought back to a professional bicycle retailer, who can honour warranties on the spot. Department stores generally have little knowledge of bicycles, and cannot resolve many issues quickly.

10. Professional bicycle retailers sell high-quality products which need minimum maintenance, and last a long time. Department stores often sell cheap products which can break easily. Frequent repairs add to the cost of the bike, and replacement parts are often not available.

11. Professional bicycle retailers sell bicycles which retain value for possible trade-in or private resale. Department store bikes have little residual value, if any.

12. Professional bicycle retailers offer more fun, better fitness and fewer hassles. Department stores often sell heavy, poorly-made bicycles which are often uncomfortable due to improper fit, may be the wrong model for your needs, can be unreliable, and have the potential for damping your enthusiasm for cycling.

Information provided by the Retail Cycle Traders of Australia. Look for an RCTA sticker at your local bicycle retailer http://www.bikeoz.com

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Retail= Cycle Traders Association
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Site Last Updated: 05/02/2008. © Russell Cook and Windsor Cycles 2003/2008. . . . . . . . .